Executives zijn slecht geïnformeerd over de kwetsbaarheid van hun netwerksystemen. Bijna 80% van de door KPMG ondervraagde senior managers (uit 12 landen) denkt dat mogelijke inbraken in hun e-commercesysteem van buitenaf zullen komen – via het internet of andere externe toegang. Herhaaldelijk is echter aangetoond dat de grootste risicofactor wordt gevormd door interne bronnen, zoals ontevreden personeel, voormalige medewerkers of externe dienstverleners die nauwe relaties met de onderneming onderhouden.
Executives may be unaware or misinformed about where the real vulnerabilities lie in their network systems. Nearly 80% of senior managers in 12 countries said they believed that a breach in their e-commerce system would most likely be perpetrated through the Internet or other external access. It is well documented, however, that the greatest risk is from internal sources - such as disgruntled or former employees or external service providers who have an established relationship with the company.