Een abonnement op Management en Consulting geeft u vrije toegang tot alle publicaties in onze bibliotheek
| Fiona Czerniawska | Arkimeda |
| MCA UK |
De consultingindustrie heeft de grootste marktaanpassing uit zijn 80-jarig bestaan achter de rug. De expansie van de jaren negentig kwam in 2001 abrupt tot een eind, toen cliënten uit de private sector uit kostenoverwegingen minder geld aan consultancy gingen uitgeven. Daardoor kwamen adviesbureaus met een niet eerder vertoonde overcapaciteit te zitten.
Hoe hebben cliënten deze veranderingen gepercipieerd? Waar voegen consultants in hun ogen wel en geen waarde toe? En wat kunnen cliënten doen om deze waarde te maximaliseren?
Fiona Czerniawska - The trusted firm: how consulting firms build successful client relationships (Wiley, 2006)
Fiona Czerniawska | Gilbert Toppin - Business consulting: a guide to how it works and how to make it work (Bloomberg Press, 2005)
Fiona Czerniawska | Paul May - Management consulting in practice: a casebook of international best practice (Kogan Page, 2004)
Fiona Czerniawska - The intelligent client: managing your management consultant (Hodder & Stoughton, 2002)
Fiona Czerniawska – Value-based consulting (Palgrave MacMillan, 2002)
Fiona Czerniawska - Management consultancy: what next? (Palgrave MacMillan, 2002)
Fiona Czerniawska - Management consultancy in the 21st century (Palgrave MacMillan, 1999)
Fiona Czerniawska | Gavin Potter - Business in a virtual world (Purdue University Press, 1998)
Fiona Czerniawska - Corporate-speak: the use of language in business (Palgrave MacMillan, 1999)
The consulting industry has been going through what is arguably the biggest market adjustment in its 80 year history. Expansion in the late 1990s came to an abrupt halt in 2001, as private sector clients, faced with shrinking profits, significantly reduced the amount of money they were prepared to spend on consultancy and left consultants with an over-capacity problem of unprecedented proportions.
This report looks at how these changes have been perceived by clients and seeks to understand where consultants do and don\\\'t add value what clients can do to maximize that value. It is based on the contribution of almost 100 private and public sector clients from around the world.